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To cash out your funds, you will need to first login to your account with your Aston Journey account email and password.

Once logged in, click 'My Account', and then select "Edit My Details" to check you have the correct 2FA (Two-Factor Authentication) mobile number on your account. This will need to be a UK mobile number and linked to a device that you have access to while you are withdrawing your funds.

Once you have confirmed that the 2FA number is correct, click on 'My Account', and then select "Withdraw Funds" from the drop-down menu. On this page, you can check the mobile number has updated, enter the amount you wish to withdraw and select your reason for the withdrawal.

After the withdrawal request has been confirmed, a transaction reference number will display. Save this reference number and follow the on-screen link to pay the requested funds into your bank account.

If your withdrawal shows a status of 'In Progress', please refresh your screen until the status updates to 'Click Here to Claim Your Funds' shows. (Please note this may take up to 5 minutes)

You can then click on this link and follow the Payit process to receive the funds into your bank account.

That's it! Your funds are usually paid instantly but, in some instances, can take up to 2 hours.

If you have any questions or need support, please use the Help & Support section of our website.